Agenda

8:00 - 09:00
Check-in and Welcome Coffee
 
09:00
Conference Kick-off
Opening speeches
Pavel Štěpánek
Pavel Štěpánek
Managing Director of CBA
Pavel Kavánek
Pavel Kavánek
President of CBA
KICK-OFF
09:15-11:00
EXPERT PANEL: Responding to Challenges of Customer Centricity
DISCUSSING
Phil Bonhard
Phil Bonhard
CX Lead at Lloyds Banking Group
Nikolaos Chrysaidos
Nikolaos Chrysaidos
Head of Mobile Threat Intelligence & Security at Avast
Michal Kratochvíl
Michal Kratochvíl
BudgetBakers CEO, former Managing Director at Accenture
Pavel Kysilka
Pavel Kysilka
6D Academy Founder & CEO
Cedric Maloux
Cedric Maloux
StartupYard Accelerator Founder & CEO
Vincent Piron
Vincent Piron
Partner at KPMG Belgium, Specialist in Digital and Customer transformation
MODERATOR
Miroslav Zámečník
Miroslav Zámečník
Economist, Journalist, Advisor to CBA
EXPERT PANEL
11:00 - 11:30
Coffee Break
 
11:30 - 13:00
TOP BANKERS PANEL: Transforming Banks and Accommodating the Future
DISCUSSING
Monika Hrubá
Monika Hrubá
Head of Customer Insights at Česká spořitelna
Tomáš Tichota
Tomáš Tichota
Head of Transformation and Simplification at UniCredit Bank
Michaela Lhotková
Michaela Lhotková
Executive Director Consumer Finance, Payments, Cards and Openbankinsurance at ČSOB
Mojmír Prokop
Mojmír Prokop
Distribution Channels and Customer Intelligence Manager at Komerční banka
Tomáš Reytt
Tomáš Reytt
Head of Digital Channels CZ/SK at mBank
Dalibor Šajar
Dalibor Šajar
Head of Digital at MONETA Money Bank
MODERATOR
Zdeněk Tůma
Zdeněk Tůma
Partner at KPMG Czech Republic, Former Governor of the CNB
TOP BANKERS PANEL
13:00
Lunch and Networking
 

Speakers

Expert panel

Phil Bonhard
CX Lead at Lloyds Banking Group
Nikolaos Chrysaidos
Head of Mobile Threat Intelligence & Security at Avast
Michal Kratochvíl
BudgetBakers CEO, former Managing Director at Accenture
Pavel Kysilka
6D Academy Founder & CEO
Cedric Maloux
StartupYard Accelerator Founder & CEO
Vincent Piron
Partner at KPMG Belgium, Specialist in Digital and Customer transformation

Top Bankers panel

Monika Hrubá
Head of Customer Insights at Česká spořitelna
Tomáš Tichota
Head of Transformation and Simplification at UniCredit Bank
Michaela Lhotková
Executive Director Consumer Finance, Payments, Cards and Openbankinsurance at ČSOB
Mojmír Prokop
Distribution Channels and Customer Intelligence Manager at Komerční banka
Tomáš Reytt
Head of Digital Channels CZ/SK at mBank
Dalibor Šajar
Head of Digital at MONETA Money Bank

Moderators

Miroslav Zámečník
Economist, Journalist, Advisor to CBA
Pavel Štěpánek
Managing Director of CBA
Pavel Kavánek
President of CBA
Zdeněk Tůma
Partner at KPMG Czech Republic, Former Governor of the CNB

Czech National Bank, Congress Centre

Senovážné nám. 866/30, Prague 1

Building is located near Namesti Republiky (Metro Station) or Jindrisska (TRAM station)

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